CUSTOMER SALES ADVISOR
- Customer interaction & inquiries
- Receive and track incoming customer inquiries and respond to customer inquiries on a timely manner;”
- Follow-up on customers enquiries, communicate with customers on their orders and arrange delivery of sold items.”
Both describe handling and following up customer inquiries/orders.
- Sales growth efforts
- Conduct sales activation and work proactively, work towards achieving the sales plan”
- Explore new sales channels”
- Liaise with Senior Manager on expanding the current market share of the MRO consumables contract brand items sales”
All focus on increasing sales—different angles (activation, channels, market share) but conceptually tied to sales expansion.
- Timely delivery / coordination
- Coordinating with support functions to ensure that business processes are implemented as per the quality standards.”
- Liaise with various internal units to ensure correct products are delivered to customers on a timely manner”
Both involve internal coordination to ensure smooth processes and deliveries.
Qualifications:
- Bachelor’s degree in Business, Economics, Marketing, Communications, or related field
- Knowlege in Industrial products, minimum 4 years of working experience in Indutrial Sales
- Team work, negotiations and communication skills
- Persuasion and Influence: Ability to convince and inspire others to support ideas or goals
- Advanced English skills are required